Pathfinders!
We have crucial information to share about Space Punks.
Flying Wild Hog together with Jagex are very sorry to inform you about the decision to cease support for Space Punks. Update 9: The Pretty One, was the final one. This decision has been made after careful consideration, taking into account market conditions and our goals. Regrettably, it was deemed necessary based on these factors.
Our goal was always to create games that gamers will enjoy for years and will remain in their hearts forever. We’re incredibly proud of the cosmos we’ve managed to build and can’t express enough how much we appreciate all those who have been with us on this journey. Whether it’s from the very moment it arrived on early access or its Open Beta launch. We wouldn’t have gotten this far if it weren’t for your feedback. Thank you for all of your enthusiasm and support in making Space Punks such an adventure.
We’d also like to extend a heartfelt thanks to the Space Punks Team for their immense effort. It is with profound appreciation that we recognize that none of the milestones we’ve reached would have been attainable without the countless hours of hard work, creativity, and expertise that you have poured into this project. The energy and enthusiasm that you brought to the table have been nothing short of inspiring.
Regarding what players can expect from this point onward, live services for Space Punks will go offline on the 6th of November, 2023. The in-game store will cease service and the game will be removed from the Epic storefront at the moment of this announcement, meaning the 5th of September, 2023.
All players that have made purchases are eligible for a refund.
If you wish to find out more about how the shutting down of service will occur and refund procedures, please scroll to the very bottom to see the FAQ.
Once again, we want to express our immense gratitude to all the players who’ve been with us on this journey. We couldn’t have asked for a better community.
Farewell, Pathfinders, thanks for the awesome ride!
See you on our next adventure!
What?
Following consultation between Jagex, Plaion, and Flying Wild Hog, we have made the difficult decision to end support for Space Punks.
When?
Space Punks will be removed from sale on Tuesday, 5th September, and additional purchases will no longer be available. The game will remain playable until Monday 6th, November, at which point, the servers will be turned off and the game will no longer be playable.
Why?
This decision has not been taken lightly, but when considering market conditions and player engagement, this was a necessary decision.
I’ve purchased a Founder’s Pack. Will I receive a refund?
Players who have purchased items will get a refund from the Epic Store from 5th October onwards. The refund process may take a few weeks to complete. Players should contact the Epic Store if they do not receive their refund by 5th November.
Will the Support Centre remain live?
Our Support Centre will be accessible until 6th November. We’ll then have a light Knowledge Base for players needing support in receiving a refund.
A contact route will also remain open for those who may require further support.
What is the reason for shutting down Space Punks?
The decision to sunset Space Punks arose from challenges in consistently meeting our quality standards. We believe this step is necessary to ensure that any future endeavors align more closely with the level of excellence we strive for in our products. Your ongoing support has been instrumental in our journey, and we truly appreciate your understanding during this time of transition.
How would you describe your cooperation with the publisher, Jagex?
Our collaboration with Jagex has been a valuable experience. We remain grateful for their support.
Does Flying Wild Hog plan on cooperating with Jagex in the future?
As we navigate through this phase, we are open to exploring potential opportunities for future partnerships with Jagex. While concrete plans have yet to be solidified, the possibility of reuniting our efforts on a new project remains an exciting prospect.
What will happen to the Space Punks’ IP?
At this juncture, we’re unable to divulge specific details regarding the future of the Space Punks’ IP.
Is this the end of the franchise?
While this chapter of Space Punks is coming to a close, it’s not necessarily the end of the franchise.
What will happen to my in-game purchases?
Recognizing the money you’ve spent in the game, we’re offering players the opportunity to seek refunds for their in-game purchases through the Epic Store. You can find comprehensive details on the refund process under the following link:
When will the shop close down?
In preparation for the sunsetting process, Space Punks will be removed from the store on September 5th, 2023.
What will happen to the accounts?
Accounts will remain active until November 6th, 2023, giving you time to bid farewell and connect with friends.
When will the servers go down?
The servers will be shut down on the 6th of November 2023.
Will there be events before the shutdown?
We won’t be hosting farewell events leading up to the shutdown. The decision to move forward without additional events was not made lightly, and we appreciate your understanding.
Will there be another update?
The Pretty One was the last update.
Will there be farewell events before the sunsetting of Space Punks?
Given the complexities of the situation, we won’t be organizing such events. Your support throughout this journey has been truly touching, and we thank you for your continued passion.
What will happen to my in-game items?
As the sunsetting date approaches, please note that in-game items will remain accessible until November 6th, 2023. We hope you enjoy your remaining time within the Space Punks universe and make the most of your items before the closure.
Wish to find out more? Click here.